Dear Matav Caregivers,

As you know, the world is facing an outbreak of the corona virus, which is causing great uncertainty and concerns in many countries. It is important for us to let you know that we truly appreciate your dedicated work throughout the year and especially now.

Please know that we are here for you: to help keep you and your patients healthy and to help with any questions or concerns.

We follow the guidelines of the Israeli Ministry of Health and recommend that you too learn and abide by them – link to the site in English:

In the meantime, it is very important that you and your patients maintain cleanliness and hygiene as much as you possibly can. According to the World Health Organization, people aged 60 and over and patients with chronic diseases that are common in the older population (especially diabetes, heart disease and respiratory disease), are at increased risk of contracting the corona virus.

We've put together 10 rules for you and your patients:

  1. Wash your hands several times a day with plenty of soap and water or use eco-gel/alcohol. Hand washing is especially important before eating and handling food, as well as after leaving the bathroom.
  2. Try and keep your distance from any sick and/or coughing and/or sneezing. When sneezing or coughing the virus may spread droplets that carry viruses.
  3. Cough and sneeze correctly – only towards/into the elbow.
  4. When you are fluey, sneezing or coughing use disposable toilet paper or tissues rather than a cloth handkerchief. Be sure to throw it in the trash immediately after use.
  5. Avoid meeting people who have returned from abroad – You can try talk on the phone or video chat instead.
  6. Keep the house ventilated – open windows and bring in fresh air, even if it is hot or cold.
  7. Try to avoid crowds and crowded places.
  8. Consider doing your shopping of food and groceries on the internet, if possible.
  9. Consider avoiding the use of public transport, especially during the crowded rush hours.
  10. Preserve cleanliness: Keep your environment clean especially your bathroom and kitchen, and make sure you use personal tools (towel and utensils).

And also, please show responsibility for the environment. A person who is not feeling well should stay home.

Maintain health: always and especially now.

With great appreciation,
Matav Association